Revised Date: October 1st, 2020
- HOW INFORMATION IS COLLECTED AND USED:
While you don’t need to provide us with any personal data in order to visit the Services, certain Services do require that you register for an account and, by doing so; you will provide us with certain information. For instance, registered Users may post an audition(s), link to music, sound recordings, musical works, compositions, videos, photographs, pictures, graphics, names, likeness, images, biographical information, and other information or materials owned and/or created by them (the “Profiles”). Registered Users can change their Profile information at any time.
When Users register to use the Services, HeartOut collects User submitted personal information such as name, mailing address, email address, telephone number. HeartOut uses that information to authenticate Users and to send notifications to Users relating to, without limitation, the Services and other opportunities.
As is standard practice, HeartOut also logs non-PII, including IP address, profile information, aggregate User data, and browser type, from your use of the Services. This data is used to improve the Services, to analyze trends, to administer the Services, to track Users’ movements around the Services and to gather demographic information about our User base as a whole. HeartOut will not use the information collected to market directly to that person. This non-PII may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are recorded for security and monitoring purposes and to facilitate User interaction in the HeartOut community.
HeartOut may also use a User’s email address to send updates, a newsletter or news regarding the Services. HeartOut may send email messages, which use a “click-through URL” linked to content on the Services. When a User clicks one of these URLs, they pass through our web server before arriving at the destination web page. HeartOut tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
From time to time, HeartOut or a partner may sponsor an opportunity, promotion, or contest through the Services. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. HeartOut may transfer personal information to certain advertising partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
HeartOut may also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. HeartOut also collects information regarding customer activities on our Services, and on related websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our Services are of most interest to them.
In cases where you use a mobile device to access our Services, we may receive information about the location of your device. We may use this information to develop, deliver, and improve our products, Services, and other offerings.
- GEOGRAPHIC LOCATION (GPS) TRACKING DISCLOSURE:
We may monitor, collect and use your wireless geographic location information obtained by our Services, to provide you with location specific results to your search and to maintain and improve the Services. The results you receive in connection with your use of the Services and or Services may include results related to you and your specific geographic location. Please also be aware that persons with whom you share your computer or mobile device may log in to the Services and consent to our geographic location tracking of your computer or mobile device. If you turn off location-based services for the Services or the Services, we will not capture any location information. However, HeartOut may cease to function properly, since results are sometimes delivered through the Services based in part on your particular location.
Our Services does not respond to “do-not-track” settings in Users’ web browsers at this time. However, there are various ways to opt out of interest-based advertising, such as TRUSTe’s Ad Choices, the Network Advertising Initiative’s Consumer Opt-Out Page, or you can also visit Google’s Ad Settings to manage the ads Google serves.
- USING SOCIAL FEATURES OF OUR APPLICATIONS:
The information you allow us to access varies by application and SNS, and it is affected by the privacy settings you and your friends establish at the SNS. You can find out more about these settings at the SNS where you access our Services.
If you choose (opt in) to use one of our social features, you may be asked to log into a SNS, such as Facebook, through our Services. The SNS may provide us with the following information:
Your SNS User ID.
Your profile picture or its URL (if available).
The User IDs and profile pictures of the people you are connected to on the SNS, such as your Facebook friends.
Contact information (such as your name and email address).
Demographic information (such as your gender and your date of birth).
Your physical location and that of your access devices.
Other information you provided to the SNS, such as occupation, interests, hobbies, music preferences, biographical information, and potentially any and all information that you agreed the SNS or other party could provide to us when you use our Services.
While using a social feature in the Services, you may be able to see your friends’ profile pictures and their most recent use of the feature. Similarly, when your friends are using the feature, they may be able to see your profile picture and your most recent use of the feature. You may be able to invite your friends to join you in a social feature, such as by posting a message to your Facebook wall. You are never required to use our social features in order to use our Services.
- CORRECTING/UPDATING OR REMOVING INFORMATION:
- EMAIL CHOICE / OPT OUT:
Users who no longer wish to receive promotional messages or updates may choose not to by opting-out. To opt-out, simply log-in to your User Account, and click the appropriate box to disable the notification emails you no longer wish to receive. All notification emails and our newsletters also include the above instructions for opting-out of those communications in the future. Note that Users who have opted-out of promotional messages or updates may still receive email messages from us where necessary to provide a service you have requested or where necessary to inform you of critical information relating to your use of the Services.
- THIRD PARTY ADVERTISING:
Our User accounts are secured by user-created passwords. We take precautions to ensure that account information is kept private. We use reasonable measures such as encryption to protect private information that is stored within our database against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and we restrict access to such private information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Among these measures, when you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology, which creates an encrypted connection between you and our systems. Once we collect your information, it is stored encrypted on restricted-access computers that are not directly accessible via the Internet. Please note that no method of electronic transmission or storage is 100% secure, however, and we cannot guarantee the security of User account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of Member information at any time. Users are urged to also take precautions to protect their personal data by changing passwords often using a combination of letters and numbers and using a secure web browser. For any additional information about the security measures we use on the Services, please contact us at: firstname.lastname@example.org.
- SHARING AND DISCLOSURE OF INFORMATION HEARTOUT COLLECTS:
- COLLECTION OF INFORMATION FROM CHILDREN UNDER 13 UNDER THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”):
The privacy of children is of paramount importance to us and we manage it very seriously. This paragraph 14 explains how HeartOut asks, collects, uses and discloses information collected from children under the age of thirteen (13) through our Services. This policy also explains the rights that parents have with respect to their children’s personal information.
During the registration process we ask for the age of the User. We do this for the purpose of segregating the collection of information in our system from Users under the age of thirteen (13), and over the age of thirteen (13).
AS STATED ABOVE, ALTHOUGH WE ASK FOR THE AGE OF USERS IN THE REGISTRATION PROCESS, WE ASK IN ORDER TO STAY COMPLIANT WITH THE RULES OF COPPA.
WE DO NOT COLLECT THE REGISTRATION INFORMATION FROM CHILDREN UNDER THE AGE OF THIRTEEN (13) ON THIS SITE.
When a child under the age of thirteen (13) accesses and interacts with the Services, we may collect certain information automatically about those visits. The information we collect includes the type of computer operating system, IP address and/or mobile device identifier, web browser type, content viewed, the frequency with which the child visits various parts of our sites or applications, information regarding the online or mobile service provider, and cookie ID. This information collection is allowed under COPPA.
Cookies and other tracking technologies (such as pixels, beacons, and Adobe Flash technology, including cookies) are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps and other services send this data to a child’s browser when he or she first requests a web page and then stores the data on the child’s computer so the website can access the information when the child makes subsequent requests for pages from that service. These technologies may also be used to collect and store information about a child’s usage of the Services, such as pages visited, content viewed, search queries run, and contextual advertisements served. We only use these types of information to support the internal operations of the Services. This usage information collection is allowed under COPPA.
Third parties that may support the Services by serving contextual advertisements or providing services, such as maintaining and analyzing the functioning of the Services, assisting in network communications, stability of the Services, hosting, content delivery, and authentication may also use these technologies to collect similar information; their collection and use of such information only is to support the internal operations of the Services. This collection of information is allowed under COPPA.
We only use the information we collect from and about a child to provide the Services and features to him or her, and for various purposes related to our business including: to measure and improve those Services and features; to improve the child’s experience by delivering content he or she will find relevant and interesting; and to provide the child and/or parent with customer support and to respond to inquiries.
We may use the information we collect from children for these additional purposes:
To allow service providers to assist us in providing and managing the Services. Company may make a child’s information available to certain third-party service providers, such as contractors or agents who help us manage or provide the Services. These service providers only use the information from children for our internal purposes, consistent with this paragraph 10.
To complete a merger or sale of assets. If Company sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, Company may transfer children’s public information to the party or parties involved in the transaction as part of that transaction.
Company uses commercially reasonable administrative, technical, personnel and physical measures to safeguard information in its possession against loss, theft and unauthorized use, disclosure or modification. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.
- INTERNATIONAL USERS:
- YOUR CALIFORNIA PRIVACY RIGHTS:
California law permits certain Users of our site who are California residents to request certain information regarding disclosure of personal information to third parties for such third parties’ direct marketing purposes during the past year. You may make such a request by writing to us at:
Please include the full name and contact information for your HeartOut account in your request and include the statement “Your California Privacy Rights” in the subject field of your email. Please allow thirty (30) days for a response.
- CONTACTING US: